Legal
Privacy Policy
How S3 Med Solutions collects, uses, shares and protects information across our website and services.
Last Updated: August 28, 2026
Introduction
Scope of This Policy
This Privacy Policy explains how S3 Med Solutions ("S3 Med Solutions," "we," "us" or "our") collects, uses, discloses and safeguards information when you visit our website, contact us for a consultation, or engage us for medical billing, coding, revenue cycle management, credentialing or related administrative support services.
This policy applies to visitors of our website and to representatives of the healthcare practices we work with. It does not replace our HIPAA/Privacy Notice, which addresses how we handle Protected Health Information (PHI) on behalf of client practices, or any Business Associate Agreement signed with a specific client. Where this policy and a client contract or BAA differ regarding PHI, the contract or BAA governs.
By using our website or services, you agree to the practices described in this policy. If you do not agree, please do not use our website or services.
What We Collect
Information We Collect
- Name, email address and phone number
- Practice or company name and medical specialty
- Services requested and messages you send us
- Pages visited, browser type and device information
- Approximate location based on IP address
- Referring website and general usage patterns
- Billing system access details provided by the client
- Documentation needed to perform agreed services
- Any Protected Health Information shared under a signed BAA
Purpose
How We Use
Your Information
We use the information we collect to operate our website, respond to inquiries and deliver the medical billing and administrative services our clients engage us for.
- Respond to consultation requests and inquiries
- Provide medical billing, coding, RCM and credentialing services
- Communicate about service updates, reports and account activity
- Maintain, secure and improve our website and internal systems
- Meet legal, contractual and payer-related obligations
Disclosure
How We Share Information
We do not sell personal information. We share information only in the limited circumstances below.
Insurance Payers & Clearinghouses
As needed to submit claims, verify eligibility and follow up on behalf of the client practice.
Service Providers
Technology, hosting and communication vendors who support our operations under confidentiality obligations.
Client Practices
Billing status, reports and account activity are shared with the healthcare provider we are performing services for.
Legal & Regulatory Requirements
Where required to comply with applicable law, regulation, legal process or governmental request.
Business Transfers
In connection with a merger, acquisition or sale of assets, subject to continued confidentiality protections.
With Your Consent
In any other circumstance where you have given us explicit permission to share your information.
Your Choices
Your Rights
& Choices
Depending on your location and relationship with us, you may have rights regarding the personal information we hold about you, such as requesting access to, correction of, or deletion of that information, or opting out of certain communications.
- Request a copy of the personal information we hold about you
- Ask us to correct inaccurate information
- Request deletion of information, subject to legal and contractual limits
- Opt out of non-essential marketing communications at any time
Patients of our client practices should direct requests about their own medical or billing records to their healthcare provider, who remains the Covered Entity responsible for those records.
Policy Updates
Changes To This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services or legal requirements. The "Last Updated" date at the top of this page will reflect the most recent revision. We encourage you to review this page periodically.
Questions?
Contact Us
If you have questions about this Privacy Policy or how your information is handled, reach out to us directly.