Legal
Please read these Terms of Service carefully before using the website or engaging S3 Med Solutions for any services.
Last Updated: August 28, 2026
These Terms of Service ("Terms") govern your access to and use of the website operated by S3 Med Solutions ("S3 Med Solutions," "we," "us," or "our"), as well as any medical billing, medical coding, revenue cycle management, credentialing, claims management or related administrative support services (collectively, the "Services") provided to a healthcare provider, practice or organization ("Client," "you," or "your"). By accessing our website or engaging us for Services, you agree to be bound by these Terms. If you do not agree, please do not use our website or Services.
By visiting our website, submitting a consultation request, or signing a service agreement with S3 Med Solutions, you confirm that you have read, understood and agree to these Terms, along with our Privacy Policy and, where applicable, any signed Master Services Agreement ("MSA") or Business Associate Agreement ("BAA"). Where a signed agreement conflicts with these Terms, the signed agreement will control.
S3 Med Solutions provides outsourced medical billing and healthcare business-support services, which may include medical billing, medical coding, revenue cycle management, insurance and eligibility verification, claims submission and tracking, denial management, accounts receivable follow-up, payment posting, provider credentialing, prior authorization support, patient scheduling, medical data entry, virtual healthcare assistance and related administrative support.
The exact scope, deliverables, pricing and service levels for your engagement will be set out separately in a proposal, statement of work or signed service agreement. These Terms apply in addition to, and do not replace, that agreement.
To engage our Services, you must be a licensed healthcare provider, practice, clinic or organization (or an authorized representative thereof) legally permitted to bill for healthcare services. You agree to:
S3 Med Solutions relies on the accuracy of information and documentation supplied by the Client. We are not responsible for billing errors, denials or compliance issues resulting from incomplete, inaccurate or untimely information provided by the Client.
Fees for Services are customized based on factors such as claim volume, specialty, scope of services and complexity, and will be detailed in your service agreement or proposal. Unless otherwise agreed in writing:
We understand the sensitivity of healthcare and patient information. S3 Med Solutions maintains reasonable administrative, technical and operational safeguards designed to protect Client and patient data, including access controls, secure communication practices and staff confidentiality obligations.
Where our Services involve access to Protected Health Information ("PHI") on behalf of a U.S. healthcare Client, S3 Med Solutions will enter into a Business Associate Agreement ("BAA") with the Client as required under HIPAA, and will handle PHI in accordance with that agreement and applicable law. We do not represent that we hold any specific third-party HIPAA "certification," as no such official certification currently exists under U.S. law — our compliance obligations are established through the BAA and our operational practices.
Both parties agree to keep confidential any non-public business, financial or patient information disclosed in connection with the Services, and to use it only for purposes of performing or receiving the Services.
All content on our website — including text, graphics, logos, the S3 Med Solutions name and branding, and website design — is the property of S3 Med Solutions or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute or create derivative works from our website content without our prior written consent.
Any templates, workflows, tools or proprietary processes we use to deliver the Services remain our property. Client data, records and documentation remain the property of the Client.
Our website and general informational content are provided "as is" without warranties of any kind, express or implied. While we take reasonable care in performing billing, coding and administrative Services, we do not guarantee any specific reimbursement amount, approval of any claim, or outcome from any payer, as these depend on factors outside our control, including payer policies, documentation and applicable regulations. Nothing on our website constitutes legal, financial, medical or compliance advice.
To the maximum extent permitted by law, S3 Med Solutions and its officers, employees and contractors will not be liable for any indirect, incidental, special, consequential or punitive damages, including lost revenue or lost profits, arising out of or related to your use of our website or the Services, even if advised of the possibility of such damages. Our total aggregate liability for any claim arising from the Services will not exceed the fees paid by the Client to S3 Med Solutions for the specific Services giving rise to the claim in the three (3) months preceding the event.
Nothing in these Terms is intended to limit liability that cannot be limited under applicable law.
You agree to indemnify and hold S3 Med Solutions harmless from any claims, damages, losses or expenses (including reasonable attorneys' fees) arising from your breach of these Terms, your violation of applicable law, or inaccurate or fraudulent information or documentation you provide to us. Likewise, S3 Med Solutions will be responsible for claims arising directly from our own breach of these Terms, gross negligence or willful misconduct, as further detailed in your service agreement.
Your service agreement will specify the term and termination provisions applicable to your engagement, including any required notice period. Either party may terminate for a material breach that remains uncured after written notice, as detailed in that agreement. Upon termination, S3 Med Solutions will reasonably cooperate in the return or secure transfer of Client data in accordance with the service agreement and applicable law.
You agree to use our website only for lawful purposes and not to: attempt unauthorized access to our systems; interfere with the website's operation; upload harmful code; or misrepresent your identity or affiliation. Any information submitted through our contact or consultation forms will be used solely to respond to your inquiry, consistent with our Privacy Policy.
These Terms will be governed by the laws of the jurisdiction specified in your service agreement, without regard to conflict-of-law principles. Any dispute arising from these Terms or the Services will first be addressed through good-faith negotiation between the parties, and, if unresolved, through the dispute-resolution process specified in your signed service agreement.
Note: the governing-law jurisdiction should be finalized once S3 Med Solutions' place of incorporation/registration is confirmed.
We may update these Terms from time to time to reflect changes in our Services, legal requirements or business practices. Updates will be posted on this page with a revised "Last Updated" date. Material changes affecting active Clients will be communicated in accordance with the applicable service agreement. Continued use of our website or Services after changes take effect constitutes acceptance of the updated Terms.
If you have questions about these Terms of Service, please contact us:
